Zebro Privacy Policy

Effective Date: May 26, 2022

Welcome to Zebro! Your privacy is critically important to us. This Privacy Policy explains how Weihai Mingchuang Information Technology Co., Ltd. (referred to as "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our Zebro platform (including our website, mobile application, and mini-programs).

By accessing or using our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

• Account Registration Information: While you can browse products anonymously, you need to register as a member to place orders. This requires providing basic details such as a username and password.
• Transaction and Fulfillment Data: To process your orders, we collect necessary information including the recipient's name, shipping address, and contact phone number.
• Device and Usage Data: We automatically collect data about your device and interactions with our platform. This may include:
  • Device Identifiers: Such as IMEI, Android ID, or MAC address (used for statistical analysis and fraud prevention).
  • Network Information: Details about your internet connection and IP address.
  • Log Data: Your access times, search history, products viewed, and interaction patterns.

2. How We Use Your Information

We process your personal data for the following purposes:

• To Provide Services: To facilitate transactions, process payments, and deliver products to your specified address.
• Personalization and Recommendations: We analyze your preferences, purchase history, and browsing behavior to recommend products and services that may interest you (e.g., in the "Recommendations" section).
• Customer Support: To verify your identity, respond to your inquiries, and handle disputes or complaints.
• Security and Fraud Prevention: To protect our platform from unauthorized access, fraud, and other malicious activities.
• Marketing (Opt-in): With your consent, we may send you promotional materials or newsletters.

3. Disclosure of Information to Third Parties

We do not sell your personal information. However, we may share data with trusted third parties under the following circumstances:

• Service Providers: We may engage third-party vendors (e.g., logistics partners, payment processors, cloud hosting services) who process data on our behalf to perform services for us.
• Analytics Partners: We use third-party analytics tools (such as Umeng) to monitor and analyze the usage of our service. These partners may collect device information (e.g., IMEI, Android ID) for statistical purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets, subject to appropriate confidentiality obligations.
• Legal Compliance: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations.

4. Third-Party Services and SDKs

Our application integrates with third-party software development kits (SDKs) to enable specific functionalities. These include:

• WeChat SDK: Used for login, payment processing, and social sharing features. Please review the WeChat Privacy Policy for details on their data practices.
• Umeng Statistics: Used to collect device information (IMEI, Android ID) for usage analysis and crash reporting.

5. Data Retention and Storage

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After the retention period, we will securely delete or anonymize your data.

6. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the following rights regarding your personal data:

• Access and Portability: You have the right to request access to the personal information we hold about you and to obtain a copy in a structured, machine-readable format.
• Rectification: You may update or correct inaccurate personal information through your account settings.
• Erasure ("Right to be Forgotten"): You may request the deletion of your personal data, subject to legal and contractual exceptions.
• Restriction of Processing: You may request that we limit the processing of your data under certain circumstances.
• Objection: You may object to the processing of your data for direct marketing or profiling purposes.
• Withdrawal of Consent: If you have given consent for data processing, you may withdraw it at any time.

To exercise these rights, please contact us using the details provided below.

7. Children's Privacy

We take children's privacy seriously. Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Weihai Mingchuang Information Technology Co., Ltd.
Email: whmingchuangkeji@gmail.com
Address: No. 306, 3rd Floor, Building A1, Wisdom Valley, No. 17-1, Hong Kong Road, Kuanghong Sub-district, Weihai Economic and Technological Development Zone, Shandong Province.